Fleet maintenance management

Steering box problems: symptoms and what to do

Luiz Felipe Luiz Felipe 5 min read
Steering box problems: symptoms and what to do

Over time, truck parts deteriorate, showing wear and failures. These may include problems in the steering box, the system responsible for better drivability for the driver.

When maneuvering is difficult, the chances of the problem being related to the truck’s steering box are high. That is why it is important to recognize some of the difficulties this equipment may develop.

Its function is not much of a mystery when you consider the name. In brief, the steering box is the central device that determines the vehicle’s direction. Shall we take a closer look at what that means?

What is the steering box?

Generally, the steering box consists of more than one item — a set of equipment. Its function is to use steering wheel movement to transmit the correct direction of travel to the wheels.

There is also more than one type of truck steering box. Get to know the most common:

  • Mechanical steering box: consisting of a rack and pinion, it is “harder” to steer, as it depends entirely on the driver’s effort.
  • Hydraulic steering box: the hydraulic system uses an engine-mounted pump that, with the help of fluid, exerts the pressure needed for steering, making it much lighter. Precisely for this reason, it is the main model used in trucks today.
  • Electric steering box: in this case, it consists of an electric motor responsible for exerting the force needed to turn the steering wheel and road wheels. Remember that this motor does not depend on the vehicle’s engine to perform its function.

Regardless of the model fitted to the vehicle, recognizing steering box problems is very important, since repair costs are high.

The sooner you resolve them, the lower the risk of paying a high price, right? Now, let us look at:

What are the main steering box problems and how can you identify them?

1. Noise when maneuvering the vehicle

Noise tends to occur when maneuvering the truck, turning the steering wheel to its limit or simply turning it.

Here, the chances of the problem being in the steering box are high. To make sure, it is important to open it and inspect its structure. Generally, the parts need lubrication or the pressure hose needs checking.

2. Steering wheel vibration

Steering wheel vibration should not be treated as normal simply because it occurs at higher speeds. Unbalanced wheels generally produce vibration and, when left uncorrected, the imbalance can contribute to premature wear on tires and suspension and steering components.

The problem also appears when the driver feels the steering wheel shake while driving at low speed. This may indicate worn parts or that irregular maintenance has taken place in the steering box. The problem may even be described as the steering wheel “jumping” while driving.

Before proceeding with repairs, start by calibrating the tires and check whether balancing and axle alignment are needed. After all, vibration may come from these details, okay? It is worth testing.

If the problem persists and vibration continues at low speed, it is time to take the truck to a professional to check the steering box.

3. Heavy, resistant steering

If the steering wheel feels heavy while driving, making the vehicle difficult to maneuver, there are steering box problems. An oil leak or failure in the power steering hydraulic pump may be the cause.

What should you do, then?

As a first step, check the oil level. Then proceed with a professional investigation of the steering box.

4. Misadjusted gears

Gear failure is a problem that is harder to recognize. It happens when the wheels turn on their own or when the wheels lose speed as the steering wheel is turned. You need to pay close attention.

Once noticed, send the vehicle straight for maintenance. A more precise diagnosis is needed, with help from a professional in steering box problems.

5. Side rod and tie rod problems

In most cases, the first noticeable sign of this problem is steering wheel distortion. Internally, the steering box may have misalignment, play or parts reversed during assembly.

As we can see, these last two items are faults that are difficult to notice. Only frequent vehicle inspection could identify them and, of course, a deeper analysis would be indispensable — a complete vehicle checklist.

To leave no detail behind, a checklist during fleet maintenance checks is the best alternative. It consists of a list of essential items to check, including parts and other vehicle components that should be inspected for possible wear or failures.

With an “ok” or “nok”, you can recognize the urgency of inspections or even schedule future maintenance checks much more accurately, ensuring the truck’s good condition and performance.

Which items should you include in your checklist to identify steering box problems?

First, it is important to have the support of a trusted mechanic specializing in the heavy vehicle fleet sector to carry out maintenance for your transport company.

This can be through an external workshop or by hiring your own dedicated team within the company.

The checklist should be completed by the driver or an assistant. A general inspection is recommended at every trip departure and return, and a complete inspection once a month or before a long-distance trip.

Considering all steering box problems and their causes, you can identify the main items to include in your check. Among them:

  • Wear on the parts making up the truck’s steering system;
  • Tire calibration;
  • Vehicle balancing;
  • Engine oil leaks;
  • Hydraulic steering pump failure;
  • Worn or faulty gears;
  • Steering wheel (check difficulty turning, noise, distortion, etc.);
  • Steering box misalignment;
  • Internal replacement of parts in the box.

Can you see how much there is to check before sending a driver on a trip?

Each item above is fundamental to safe transport and, if you do not know how to start your fleet inspection checklist, we provide some free templates for you.

Just download and print to start using them. Start organizing your fleet maintenance now with your free download (in Portuguese).

Frequently asked questions

What is a truck’s steering box?

It is the central device responsible for determining where the vehicle goes. In practice, it is a set of equipment that uses steering wheel rotation to transmit the correct direction to the wheels. Since repairing this assembly is expensive, recognizing early signs of failure reduces the risk of a much costlier repair later.

What types of steering boxes are there?

Among the most common are mechanical steering, consisting of a rack and pinion and harder to steer because it depends on the driver’s effort; hydraulic steering, with an engine-mounted pump and fluid that generates pressure and makes steering lighter; and electric steering, with an electric motor that does not depend on the vehicle’s engine. Hydraulic steering is the main model used in trucks today.

What does steering wheel vibration at low speed mean?

Steering wheel vibration at low speed may indicate worn parts or irregular maintenance of the steering box. Vibration at higher speeds also deserves checking, as unbalanced wheels generally produce vibration. Before proceeding with repairs, it is worth calibrating the tires and checking wheel balancing and axle alignment. If vibration continues, it is time to take the vehicle to a professional.

Why does a truck’s steering become heavy?

When the steering wheel takes effort to turn and makes maneuvering difficult, an oil leak or a power steering hydraulic pump failure may be behind it. The first step is to check the oil level; if the problem continues, the steering box needs professional investigation. Noise when turning the steering wheel to its limit is very likely to come from the same assembly.

How often should you complete the truck checklist?

The guidance is to perform a general inspection at every trip departure and return, and reserve the full inspection for once a month or before long journeys. The driver or an assistant performs it, marking each item ok or nok, which helps recognize the urgency of inspections and schedule maintenance checks more accurately.

Which items belong on the steering box checklist?

These include tire calibration, vehicle balancing, wear on the parts making up the truck’s steering system and the condition of the steering wheel, checking for difficulty turning, noise and distortion. The list continues with engine oil leaks, hydraulic pump failure, worn or faulty gears, steering box misalignment and internal replacement of parts.

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